Infused with an edgy, contemporary style - a reinterpretation of what luxury should be - the 328-hotel allows guests to experience an undeniable sense of place. I wondered if … Most of the amenities were closed because of the pandemic. We look forward to welcoming you back soon! Even though we had a wait a few hours to get our room ready, the front desk staff provided information through the Marriott Bonvoy application once it was ready. After checking in room there was a small incident but was handled very quickly by Devin. JW Marriott Houston Downtown, Houston: 1,245 Hotel Reviews, 550 traveller photos, and great deals for JW Marriott Houston Downtown, ranked #16 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Did not use any amenities other than the gym or visit any restaurants so I cannot comment on these. JW Marriott Houston Downtown: Business travel - See 1,242 traveler reviews, 548 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Taxes and fees that are shown are estimates only. Special recognition to Steven, Gregory, and Jesus in the Main Restaurant & Bar for going above and beyond every single time we met them, and especially during our New Year's Eve celebration. All of our treatments are organized by four distinct benefits: renew, calm, invigorate, and indulge. We look forward to welcoming you back soon! I’m sorry to hear that your experience was not up to expectation. JW Marriott Houston Downtown: Great JW in Downtown Houston - See 1,242 traveller reviews, 548 candid photos, and great deals for Houston, TX, at Tripadvisor. JW Marriott Houston Downtown: Great - Read 1,248 reviews, view 557 traveller photos, and find great deals for JW Marriott Houston Downtown at Tripadvisor. Yes, it is 0.6 miles away from the center of Houston. One important aspect to highlight about this hotel is the excellent customer service provided by each staff member. From AU$247 per night on Tripadvisor: JW Marriott Houston Downtown, Houston. Things to do near JW Marriott Houston Downtown on Tripadvisor: See 143,132 reviews and 35,457 candid photos of things to do near JW Marriott Houston Downtown in Houston, Texas. We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,245 traveller reviews, 550 candid photos, and great deals for JW Marriott Houston Downtown, ranked #16 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Most of the amenities were closed because of the pandemic. Which room amenities are available at JW Marriott Houston Downtown? Did not use any amenities other than the gym or visit any restaurants so I cannot comment on these. Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown. I normally never leave negative reviews for places because I'm in the hospitality industry. Let our specialty treatments and products inspire relaxation and rejuvenation at our downtown Houston … Warm Regards, Jelle Vandenbroucke General Manager, Before my visit I went to check out the hotel. Hand sanitizer available to guests & staff. That obviously didn't happen here. Conveniently located restaurants include Pappas Bros. Steakhouse, Frank's Pizza, and Bombay Pizza Company. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. The first time I check into a Marriott property and am greeted as an Ambassador level returning guest will be the first time. Nearby attractions include Houston Symphony (0.2 miles), Alley Theatre (0.3 miles), and Magic, Music, & Mayhem (0.3 miles). After checking in room there was a small incident but was handled very quickly by Devin. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Is parking available at JW Marriott Houston Downtown? Guests can enjoy an on-site restaurant and a lounge during their stay. Upon arriving at hotel Tim checked me in all the rooms in a very timely manner. We are thrilled to hear that you enjoyed your stay! Does JW Marriott Houston Downtown offer any business services? JW Marriott Houston Downtown: Houston Strong - See 1,247 traveller reviews, 556 candid photos, and great deals for Houston, TX, at Tripadvisor. JW Marriott Houston Downtown, Houston: 1,248 Hotel Reviews, 557 traveller photos, and great deals for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor JW Marriott Houston Downtown: Deep in the heart of ... Houston! The bed was also very comfortable. There are more places to choose from in the Houston area. Warm Regards, Jelle Vandenbroucke General Manager, Tripadvisor Plus Subscription Terms & Conditions, George Bush Intercontinental Airport Hotels, Hotels near University of Texas MD Anderson Cancer Center, Hotels near Center For Advanced Legal Studies, Hotels near Vet Tech Institute of Houston. Claim your listing for free to respond to reviews, update your profile and much more. This is a very clean spotless hotel. Museum of Fine Arts, Houston: A Great Cultural Resource - See 2,683 traveler reviews, 1,045 candid photos, and great deals for Houston, TX, at Tripadvisor. Mario's review: JW Marriott Houston Downtown - See 1,246 traveller reviews, 556 photos, and cheap deals for JW Marriott Houston Downtown at Tripadvisor. - See 1,248 traveler reviews, 557 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Bathroom had a separate area for shower, tub, and toilet and was very spacious. We look forward to welcoming you back to the hotel soon! Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown. The JW Marriott Houston Downtown is a beautiful, upscale hotel with a fabulous location close to the Green Street area, the intracity train, local parks and the baseball stadium. And whether you’re fatigued from a long journey, or simply desire a well-deserved retreat, we offer a personalized spa experience that is as effortless as it is rewarding. Set in the historic Samuel F. Carter skyscraper, the JW Marriott Houston Downtown eloquently carries the rich legacy of the city forward, blending past and present in a dynamic fusion. The décor was beautiful and the design was very modern. Own or manage this property? What are some restaurants close to JW Marriott Houston Downtown? - See 1,241 traveller reviews, 540 candid photos, and great deals for Houston, TX, at Tripadvisor. Jesus, Angel and the manager Tim Puig who was cordial and helpful. This is an excellent hotel in downtown Houston! Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. I was treated by front desk staff named Angel and he really was an Angel. From the arrival to departure our stay was amazing! This is the JW Marriott Houston Downtown. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We are thrilled to hear that you enjoyed your stay! These individuals and everyone else that is a part of the JW Marriott Houston Downtown certainly make this hotel within the Marriott brand stand out and makes it one of our favorites. See more questions & answers about this hotel from the Tripadvisor community. Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,248 traveller reviews, 557 candid photos, and great deals for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and … What are some restaurants close to JW Marriott Houston Downtown? JW Marriott Houston Downtown: High comfort factor - See 1 240 traveller reviews, 562 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. There are more places to choose from in the Houston area. Are pets allowed at JW Marriott Houston Downtown? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The JW Marriott Houston Downtown is a beautiful, upscale hotel with a fabulous location close to the Green Street area, the intracity train, local parks and the baseball stadium. Be Well, Jelle Vandenbroucke General Manager, Great Experience at the JW Marriott Houston Downtown, We were fortunate to visit the JW Marriott Houston Downtown during our new year's celebration. Prices are the average nightly price provided by our partners and may not include all taxes and fees. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Taxes and fees that are shown are estimates only. Thank you Melina P. For making the best capuchinos at the 806 restaurant, We appreciate Steven for making all our requests happen. That obviously didn't happen here. Jamille at the Main Restaurant / Oscar, Eoin, and Aleina at the Front Desk / Darlene, Pamela at the JW Spa were great during our entire stay. We look forward to welcoming you back to the hotel soon! besca001, Thank you for being our guest and for the amazing review above. I will be sure to pass this along so they can all see how their efforts impacted your stay. After checking hotel I went to unload my luggage and there a young lady front desk person that insisted on helping me. JW Marriott Houston Downtown: JW Marriott Downtown Houston - See 1,240 traveller reviews, 562 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. What food & drink options are available at JW Marriott Houston Downtown? Gym was open and it was very nice. Be Well, Jelle Vandenbroucke General Manager, Great Experience at the JW Marriott Houston Downtown, We were fortunate to visit the JW Marriott Houston Downtown during our new year's celebration. Upon arriving at hotel Tim checked me in all the rooms in a very timely manner. The concierge lounge is only open for water and soft drinks at this time due to COVID-19. AMAZING! The concierge lounge is only open for water and soft drinks at this time due to COVID-19. Check in and the lobby atmosphere was fine but unremarkable. The chefs and craft bartenders of Main Kitchen Restaurant draw inspiration from the local flavors and ingredients of Houston and Texas to present American comfort. Check in and the lobby atmosphere was fine but unremarkable. But as an owner, or a GM, had I seen a review like I left in a questionnaire following up my stay here last week, I would have reached out immediately to the guest. I will be sure to pass this along so they can all see how their efforts impacted your stay. It is the Heart of Houston, beating to the pulse of the city's commercial, cultural and entertainment epicenter. JW Marriott Houston Downtown: Great hotel stay! Thank you Tiffany G. for your assistance when we arrived. JW Marriott Houston Downtown: Freindly and efficient service, close to all major offices - See 1,245 traveler reviews, 550 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Hand sanitizer available to guests & staff. One important aspect to highlight about this hotel is the excellent customer service provided by each staff member. Is JW Marriott Houston Downtown located near the city center? Gym was open and it was very nice. The one-bedroom suite was quite spacious and comfortable, around 500 sq. Is parking available at JW Marriott Houston Downtown? Warm Regards, Jelle Vandenbroucke General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Jesse H. Jones Hall for the Performing Arts, George Bush Intercontinental Airport Hotels, Hotels near University of Texas MD Anderson Cancer Center, Hotels near Center For Advanced Legal Studies, Hotels near Vet Tech Institute of Houston. We noticed how each one of them were working back to back during new year's eve and the new year, and still provided excellent customer service. Bathroom had a separate area for shower, tub, and toilet and was very spacious. Which room amenities are available at JW Marriott Houston Downtown? JW Marriott Houston Downtown, Houston: See 1,240 traveller reviews, 562 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 577 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Which popular attractions are close to JW Marriott Houston Downtown? Top room amenities include air conditioning, a flat screen TV, and a refrigerator. We are thrilled to hear that you enjoyed your stay and appreciate your communication with us while onsite regarding opportunities, so our staff were able to remedy these for you. Engaging the soul in the heart of Houston. Jamille at the Main Restaurant / Oscar, Eoin, and Aleina at the Front Desk / Darlene, Pamela at the JW Spa were great during our entire stay. I'm thrilled to hear that you enjoyed your experience including your interactions with several of our amazing team members. On the other hand, even though there were some issues with hot water availability, the hotel's staff was quick to provide service recovery and made sure that our needs were met. Are any cleaning services offered at JW Marriott Houston Downtown? What are some of the property amenities at JW Marriott Houston Downtown? Please see our partners for more details. Very helpful. more. From AU$248 per night on Tripadvisor: JW Marriott Houston Downtown, Houston. What food & drink options are available at JW Marriott Houston Downtown? Nearby attractions include Houston Symphony (0.3 km), Alley Theatre (0.4 km), and Magic, Music, & Mayhem (0.5 km). We definitely look forward to returning back to this location in the near future and will highly recommend this hotel to anyone wanting to stay in the Downtown Houston area. JuliapK4241RU, Thank you for the amazing review above and for mentioning our associates by name so we can appropriately celebrate their efforts. Guests can enjoy an on-site restaurant and a lounge during their stay. Does JW Marriott Houston Downtown offer any business services? The bathroom was worth it, where a bathtub enhanced our experience. We are currently looking into your feedback and would love the opportunity to welcome you back soon. JW Marriott Houston Downtown, Houston Picture: photo0.jpg - Check out Tripadvisor members' 35,458 candid photos and videos of JW Marriott Houston Downtown We look forward to welcoming you back to the hotel soon! We appreciate you all for a fantastic stay at JW Marriot downtown Houston! See more questions & answers about this hotel from the Tripadvisor community. But as an owner, or a GM, had I seen a review like I left in a questionnaire following up my stay here last week, I would have reached out immediately to the guest. Stayed here during transit on a work trip during COVID and Houston was a ghost town. The Spa by JW on the Griffin Level (11th floor) helps guests forget the unnecessary complexities of life in a calm and soothing environment. I wondered if … Nevermind offered an upgrade. From AU$247 per night on Tripadvisor: JW Marriott Houston Downtown, Houston. All of our treatments are organized by four distinct benefits: renew, calm, invigorate, and indulge. The Staff was kind, polite. If you book a. concierge level room or have platinum and above elite status, you can get breakfast vouchers in your stay. We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. Are there opportunities to exercise at JW Marriott Houston Downtown? I’m sorry to hear that your experience was not up to expectation. I'm thrilled to hear that you enjoyed your experience including your interactions with several of our amazing team members. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. Even though we had a wait a few hours to get our room ready, the front desk staff provided information through the Marriott Bonvoy application once it was ready. Way to go team keep up the good work. The tub was pretty much a part of the bedroom was it was very large and nice. The Staff was kind, polite. We appreciate you all for a fantastic stay at JW Marriot downtown Houston! The team work hard everyday to deliver an exceptional experience and we appreciate you taking the time to highlight their efforts-and by name! Nearby attractions include Houston Symphony (0.2 miles), Alley Theatre (0.3 miles), and Magic, Music, & Mayhem (0.3 miles). Warm Regards, Jelle Vandenbroucke General Manager, Before my visit I went to check out the hotel. Own or manage this property? We definitely look forward to returning back to this location in the near future and will highly recommend this hotel to anyone wanting to stay in the Downtown Houston area. We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. Yes, dry cleaning and laundry service are offered to guests. We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. VERY FRIENDLY AND HELPFUL STAFF: JW Marriott Houston Downtown - See 1,246 traveller reviews, 556 photos, and cheap deals for JW Marriott Houston Downtown at Tripadvisor. I normally never leave negative reviews for places because I'm in the hospitality industry. JW Marriott Houston Downtown, Houston Picture: JW Marriott Houston Downtown - Check out Tripadvisor members' 35,458 candid photos and videos of JW Marriott Houston Downtown Yes, guests have access to a fitness center during their stay. If you book a. concierge level room or have platinum and above elite status, you can get breakfast vouchers in your stay. besca001, Thank you for being our guest and for the amazing review above. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The one-bedroom suite was quite spacious and comfortable, around 500 sq. Are there opportunities to exercise at JW Marriott Houston Downtown? And whether you’re fatigued from a long journey, or simply desire a well-deserved retreat, we offer a personalized spa experience that is as effortless as it is rewarding. Thank you Melina P. For making the best capuchinos at the 806 restaurant, We appreciate Steven for making all our requests happen. Special recognition to Steven, Gregory, and Jesus in the Main Restaurant & Bar for going above and beyond every single time we met them, and especially during our New Year's Eve celebration. JW Marriott Houston Downtown: STUNNING! There are a few amenities available, such as the JW Spa with appointment only and the Main Street Restaurant on the first floor for breakfast and dinner/cocktails. We are currently looking into your feedback and would love the opportunity to welcome you back soon. What are some of the property amenities at JW Marriott Houston Downtown? On the other hand, even though there were some issues with hot water availability, the hotel's staff was quick to provide service recovery and made sure that our needs were met. Space Center Houston: Good - See 9,301 traveler reviews, 8,118 candid photos, and great deals for Houston, TX, at Tripadvisor. See 1,247 traveller reviews, 556 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 586 hotels in … I hate I did not get her name. I was overall quite pleased with this stay because of how nice the room was. JW Marriott Houston Downtown: JW Marriott Downtown Houston - See 1,241 traveller reviews, 540 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. From the arrival to departure our stay was amazing! Would stay here again while in Houston. Guests will discover an inspired SPA concept that favors simplicity over complex treatments and surroundings. Now $152 (Was $̶2̶7̶2̶) on Tripadvisor: JW Marriott Houston Downtown, Houston. The décor was beautiful and the design was very modern. Conveniently located restaurants include Pappas Bros. Steakhouse, Frank's Pizza, and Bombay Pizza Company. The first time I check into a Marriott property and am greeted as an Ambassador level returning guest will be the first time. Nevermind offered an upgrade. Be Well, Jelle Vandenbroucke General Manager. Very helpful. Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,247 traveller reviews, 556 candid photos, and great deals for JW Marriott Houston Downtown, ranked #15 of 586 hotels in Houston and … It exceeded all expectations. Stayed here during transit on a work trip during COVID and Houston was a ghost town. Infused with an edgy, contemporary style - a reinterpretation of what luxury should be - the 328-hotel allows guests to experience an undeniable sense of place. Upon arriving, everyone was really friendly and went above and beyond to make sure that we were well treated. This is an excellent hotel in downtown Houston! See 1,246 traveler reviews, 556 candid photos, and great deals for JW Marriott Houston Downtown, ranked #16 of 585 … Our luxury hotel … Be Well, Jelle Vandenbroucke General Manager. The chefs and craft bartenders of Main Kitchen Restaurant draw inspiration from the local flavors and ingredients of Houston and Texas to present American comfort. I was treated by front desk staff named Angel and he really was an Angel. The bed was also very comfortable. Upon arriving, everyone was really friendly and went above and beyond to make sure that we were well treated. I was overall quite pleased with this stay because of how nice the room was. ft. We noticed how each one of them were working back to back during new year's eve and the new year, and still provided excellent customer service. Thank you for staying with us and for your review. The team work hard everyday to deliver an exceptional experience and we appreciate you taking the time to highlight their efforts-and by name! Please see our partners for more details. … The tub was pretty much a part of the bedroom was it was very large and nice. These individuals and everyone else that is a part of the JW Marriott Houston Downtown certainly make this hotel within the Marriott brand stand out and makes it one of our favorites. JuliapK4241RU, Thank you for the amazing review above and for mentioning our associates by name so we can appropriately celebrate their efforts. This is the version of our website addressed to speakers of English in Malaysia. Thank you Tiffany G. for your assistance when we arrived. We look forward to welcoming you back to the hotel soon! See 1,246 traveller reviews, 556 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 584 hotels in Houston and rated 4.5 of 5 at Tripadvisor. We are thrilled to hear that you enjoyed your stay and appreciate your communication with us while onsite regarding opportunities, so our staff were able to remedy these for you. I had a standard room which was very luxurious. Jesus, Angel and the manager Tim Puig who was cordial and helpful. Engaging the soul in the heart of Houston. Way to go team keep up the good work. This is the version of our website addressed to speakers of English in the United States. GreenLeaders Bronze level JW Marriott Houston by the Galleria is a luxury hotel in Houston, Texas located ideally near the Houston Galleria, NRG Stadium and all of downtown Houston's top attractions. Guests will discover an inspired SPA concept that favors simplicity over complex treatments and surroundings. Hotel very clean I would recommend anytime, Thank you for staying at the JW Marriott Houston Downtown and for your review! Would stay here again while in Houston. See 1,248 traveller reviews, 557 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. more. After checking hotel I went to unload my luggage and there a young lady front desk person that insisted on helping me. Yes, guests have access to a fitness centre during their stay. Are pets allowed at JW Marriott Houston Downtown? Which popular attractions are close to JW Marriott Houston Downtown? It exceeded all expectations. Yes, dry cleaning and laundry service are offered to guests. Hotel very clean I would recommend anytime, Thank you for staying at the JW Marriott Houston Downtown and for your review! Claim your listing for free to respond to reviews, update your profile and much more. This is a very clean spotless hotel. There are a few amenities available, such as the JW Spa with appointment only and the Main Street Restaurant on the first floor for breakfast and dinner/cocktails. The room, food, service even valet staff were amazing! It is the Heart of Houston, beating to the pulse of the city's commercial, cultural and entertainment epicenter. - See 1 242 traveller reviews, 548 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. ft. The room, food, service even valet staff were amazing! Are any cleaning services offered at JW Marriott Houston Downtown? This is the JW Marriott Houston Downtown. I had a standard room which was very luxurious. 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